View Full Version : the Scrapsavvy 12" Cutter
07-17-2007, 05:35 PM
I just got an email about this machine, but no picture of it to see what it looks like, and no manufacturer info. Who in the heck makes it?? for 999.00 I'd want more info, especially with these terms of purchase. they seem pretty hefty to me. to pay all up front w/ no cancellations allowed, without knowing a thing about the machine. All sales final.
Is it just me or does this seem a bit strange? Anyone ever hear of this machine??
Terms of Purchase:
To bring you the best price possible we have implemented certain policies.
*Preorders will be billed at the time the order is placed, and there will be no cancellations or returns allowed.
* We will be offering ONLINE support only. Our forum is available for customers and offers the basic quick start information. And other basic assistance.
* Beyond the Basics and Advanced classes will be available for purchase.
* Phone support will be offered at $45 per hour with a 1 hour minumum.
* We will NOT be accepting returns on cutters. We are not responsible for computer incompatibilities, hardware issues, buyer’s remorse or inadequate computer skill. Please make your selection wisely. All sales are final.
* In the case of defective merchandise (within the terms of the manufacture’s 1 year limited warranty) exchanges will be made with like product only. In this case email for a RMA. Product must be returned with tracking within 7 days of the RMA being issued. All merchandise received without an RMA number will be refused. Returned machines must be in the original packaging & box with all original accessories. Returns not in original package will be refused. The customer is responsibile for return shipping of any defective or damaged products.
07-17-2007, 05:47 PM
I got the email to. Did a search on the domain for the scrapsavvy.net and it is registered, but no other information is given. The registration company is in scottsdale and they use a ups store/Mail boxes address. But no information about the company itself.
That is all I know for now. Should be interesting to hear about it in the future.
07-17-2007, 06:02 PM
Actually just googled and found it for sale at The S..in' Path website...the whole "reason" listed on the site for payment up front is that "This item is for pre-order only. Delivery times will vary from 3-6 weeks. Our web is only set up to charge at the time of purchase. We will do everything we can to expidite delivery. This is available at this introductory price for a limited time. Retail $1299.99 Introductory price $999.00"
Also kind of weird, the price is listed at $899.00 introductory but then click on the link and it changes to $999.00
Software is listed as being WinPcSign "Fun time" software.
07-17-2007, 06:15 PM
I refuse to bash or flame BUT I personally didn't had a good experience myself "over there" at that site... and that is all I will say about that......Lori
07-17-2007, 06:25 PM
Well no, I'm not bashing. I just think it's weird that you can order it for 1000.00 but with no pictures. Who would do that?
07-17-2007, 06:27 PM
interesting. So they're making this machine???
This is a product that we are branding! It is our own line called
ScrapSavvy. It will not have the optical eye but we can and will do
a tutorial on cut and print without the optical eye.... liek the
tutorails we already have on this subject but modified to work with
this cutter. It has 500 grams of pressure.
Not sure if I'd buy something for that much money from someone w/ no experience making machines, but that's just me. I'm not in any way bashing, just discussing! ;)
07-17-2007, 06:27 PM
I found the part about it being "vista compatible" but if you have "hardware incompatibilities" it's your own fault. And who makes it? I assume it's relabeling another machine but I hadn't heard of a 12 inch cutter out there.
07-17-2007, 06:28 PM
Oh no - I didn't mean that any of you were bashing..... so sorry you thought I did -
What I was trying to say is I refuse to bash or flame (BUT I COULD)..... that was what I was implying!!! I am trying to be a bigger person!!! Make sense???
So Sorry you took it the wrong way!!!
07-17-2007, 06:50 PM
LOL Lori...we're so funny trying so hard to be diplomatic huh?? ROFL
07-17-2007, 07:02 PM
Yeah - I don't want to be the designer that was caught saying bad things about other places!! LOL I have a reputation now to protect!! Bahahaha....
No in all seriousness I had some not so pleasant things happen and said to me over there before I ever became a designer, back when I was a very green in the gills newbee... and that was the main reason why I started hanging out here all the time- cause everyone was nice, friendly and truly seemed intersted in helping me.......
And I have to say I have made some awesome friends here..... and I have enough drama and issues in my own life without adding more from a forum!!!
If you know what I mean!!!
07-17-2007, 07:19 PM
I definitly do know what you mean! I'm glad I bought the element when I did, before all this hit huh?? I feel more comfortable w/ my investment because a. it was 550.00 and b. it was from a company I had dealt with before, and that makes machines already...kwim?? That's my only concern. that this is made by a company w/ no experience making machines, and there isn't a picture to be found...and for that $$$ I'd be a nervous wreck paying up front with no return policy.
07-17-2007, 07:31 PM
For me - it is all about customer service and warm fuzzies - I will spend more to have a good experience.... now do I like a deal - oh heck yeah!! And I will search high and low for it... but even if it means saving a $100 if I don't get warm fuzzies - it just isn't worth it for me.....
Example - hubbies b-day is a few weeks away and he wants this piece of equipment - something to do with shooting, and range and what have you... and the item that he has secretly been wanting list for $849!!! I KNOW MORE THAN THE ELEMENT!!!! Anyway - you can get them for about $699 - well I contacted five different places to see if would give me a military discount...... one dropped it to $659.95 and one dropped it to $629.99 but they just didnt seem to have all their facts straight. And I was a little leary - so I went with the $659.95 - that guy was really nice and helpful... and so now I have booked marked it for further shopping!!!
I am alll about a sale - but only after good Customer Service.....
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